FIVCO Area Development District
Homecare Service Advisor
Grayson, Kentucky•Full-time
$30,000 - $40,000 annually
$30,000 - $40,000 annually
About the Job
JOB TITLE: Homecare Service Advisor
DIVISION: Social Services
SUPERVISOR: Associate Director of Social Services
SUPERVISES: None
EEO CODE: 2
FLSA STATUS : Non-Exempt
SALARY RANGE: $30,000 - $40,000 DOE
GENERAL SUMMARY:
Will link eligible clients to appropriate, comprehensive, and timely services within the state funded Homecare and Title III Home Delivered Meals Program.
GENERAL DUTIES AND RESPONSIBILITIES:
DIVISION: Social Services
SUPERVISOR: Associate Director of Social Services
SUPERVISES: None
EEO CODE: 2
FLSA STATUS : Non-Exempt
SALARY RANGE: $30,000 - $40,000 DOE
GENERAL SUMMARY:
Will link eligible clients to appropriate, comprehensive, and timely services within the state funded Homecare and Title III Home Delivered Meals Program.
GENERAL DUTIES AND RESPONSIBILITIES:
- Provide an initial assessment and annual reassessment to determine eligibility for the Homecare and Title III Home delivered meal program(s).
- Coordinate services and support from all agencies involved in providing services required by the Plan of Care.
- Maintain client case files that include any client interactions.
- Ensure that all service providers have a working knowledge of the Plan of Care.
- Possess and understanding of federal, state, and internal standard operating procedures, regulations, and general policies and procedures to ensure compliance.
- Assist clients in applying for other services or benefits for which they qualify.
- Responsible for coordinating, arranging, and documenting client services provided by any funding source, volunteer, or natural resource.
- Make a reasonable effort to secure and utilize informal supports for clients and document reasonable effort in the case record.
- Monitor clients by conducting a home visit according to the assessed level of need and make telephone calls between home visits.
- Enter all data into the reporting system in a timely manner.
- Document in the case records each contact made with a client or on behalf of a client.
- Explain necessary paperwork and assist with client complaints as needed.
- Determine fee paying status for clients.
- Travel to required meetings and training courses, including overnight.
- Perform any other duties as assigned.
MINIMUM QUALIFICATIONS:
Must meet on of the following qualifications:
- Possess a minimum of a bachelor’s degree in at least one (1) of the following:
- Social Work.
- Gerontology.
- Psychology.
- Sociology; or.
- A field related to geriatrics.
- Possess a bachelor’s degree in nursing with a current Kentucky nursing license.
- Possess:
- A bachelor’s degree in a field not related to geriatrics with two (2) years of experience working with the elderly; or
- A master’s degree in a human services field, which shall substitute for the required experience.
- Possess an associate degree in a health or family services field and two (2) years of experience working with the elderly, which shall substitute for a bachelor’s degree.
- Be a Kentucky-registered nurse with a current Kentucky license and two (2) years of experience working with the elderly; or
- Be a licensed practical nurse with a current Kentucky license and three (3) years of experience working with the elderly.
SPECIALIZED SKILLS, KNOWLEDGE, AND ABILITIES:
- Knowledge of federal and state statues, regulations, and policies relating to aging and disability issues.
- Knowledge of community resources.
- Skills in computers and detailed reporting.
- Strong interpersonal skills relating to the elderly and disabled.
- Ability to formulate comprehensive planning and to communicate clearly and concisely, both orally and in writing.
- Ability to establish and maintain effective working relationships with co-workers, clients, family members and professional staff.
- Ability to prioritize work, meet deadlines, schedule and keep appointments.
- Ability to keep accurate records and client charts.
- Ability to maintain composure under stressful situations.
- Ability to work independently but under the supervision of the Social Service Director.
- Special licensing requirements must be maintained including a valid driver’s license.
- Frequent public and private contacts requiring tact and diplomacy are required.
- Regular use of confidential information is required.
WORKING CONDITIONS:
- Work is performed indoors and outdoors, regardless of weather.
- Work is performed in a noisy place and can require being in confined spaces or using stairs or ladders.
EFFORT:
- Must be able to see, hear, and speak.
- Work is typically performed while sitting at a desk or table with intermittent standing, stooping, and walking, driving, and all aspects of home visits.
- Lifting light objects (25 lbs. or less) is a job requirement.
- Mental effort is moderate to heavy, and interruptions are frequent to constant.
MACHINES, TOOLS, AND EQUIPMENT:
Normal office equipment will be used (computer, laptop, copier, telephone, fax machine, etc.) and must operate a motor vehicle as a job requirement. The use of Microsoft 365 products is a must.